Kim was GREAT to work with in every aspect especially being first time home owners. She made the process very painless. Once she knew what kind of property we were looking for, she quickly sent us emails of the available multifamily properties. She was very accomodating with our schedules and would make the properties accessible to be seen the same day. She answered our emails and phone calls right away when we had questions no matter the time of day. She was on vacation and still made time to answer our questions. Once we found a property she was very knowledgeable with the repairs the property would need to make it rentable which was great because it helped us price the property for negotiations. Once we had a price in mind she dealt with writing up the offers for us. She was very hands on dealing with both our lender and the seller which helped secure the property quickly for us. We had zero issues working with Kim and would jump at the chance to work with her again in the future.